Privacy policy
Last updated:
This notice explains how no.143, our family-run apiary in Blunham, Bedfordshire, uses personal information received through this website and enquiries by email.
Contact us about your information
For a question, request or complaint about your information, email contact@no143.co.uk.
When you contact us
The email link opens your own email application. The website does not send a message or collect form entries when you click it. If you send an email, we receive your email address, your message and any details or attachments you choose to include.
We use this information to answer your enquiry and discuss our honey or beeswax products. Please only send information relevant to your enquiry.
Why we use your information
For general enquiries, we rely on our legitimate interest in answering messages and running our apiary. When you ask about buying a product, we use the information needed to take steps at your request before a purchase, or to fulfil an agreed purchase. We may also need to retain transaction information to meet legal obligations.
Website visits and cookies
This website has no customer accounts, online checkout, analytics scripts or advertising trackers. Its pages do not set cookies or use browser storage. Images, styles and fonts used by the pages do not require third-party font or tracking services.
Website hosting services may record technical information such as an IP address, the page requested, the date and time and browser details in server logs. Such logs may be used to operate the website, investigate faults and protect it against misuse.
Who may handle information
Email and website hosting providers process information needed to deliver their services. Information may also need to be disclosed where the law requires it. Contact us if you would like details about the providers handling your enquiry.
How long information is kept
The appropriate retention period depends on whether an enquiry is still open, whether correspondence is needed for a purchase or a complaint, and whether legal record-keeping requirements apply. Contact us to ask about the information held for your enquiry or to request its deletion.
Your rights
Depending on the circumstances, you can ask to access or correct your personal information, request deletion or restriction, object to processing based on legitimate interests, or ask for portability of information processed automatically on the basis of consent or a contract. If processing relies on consent, you can withdraw that consent without affecting earlier lawful processing.
Email us to make a request. These rights have legal conditions and exceptions, including where records must be kept by law.
Complaints
Please contact us if you have a concern so we can look into it. You can also complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint or telephone 0303 123 1113.
Changes to this notice
We will update this page when the website or our information-handling arrangements change. The review date appears above.